Refund Process

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  1. Eligibility for Refund
  • Refunds are available only under the following conditions:
    • Course cancellation by the organization.
    • Withdrawal from the course within [7 days] of enrollment.
    • Medical emergencies or other extenuating circumstances (documentation may be required).
  1. Requesting a Refund
  • To initiate a refund, please follow these steps:
    1. Submit a Refund Request: Contact our support team at [support@jmtunlockteam.net] with the subject line “Refund Request.”
    2. Provide Required Information: Include your name, course name, enrollment date, and the reason for your request.
    3. Attach Documentation: If applicable, attach any supporting documents (e.g., medical notes) to your request.
  1. Review Process
  • Our team will review your request within [ 5-7 business days].
  • You will receive an email notification regarding the status of your refund request.
  1. Refund Approval
  • If your request is approved, the refund will be processed within [10 business days] to the original payment method.
  • You will receive a confirmation email once the refund has been processed.
  1. Non-Refundable Fees
  • Please note that certain fees may be non-refundable, including:
    • Registration fees (if applicable)
    • Materials or resource fees (if already accessed)
  1. Contact Information