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Salesforce Certified Sales Representative Sample Questions (Q112-Q117):

NEW QUESTION # 112
A sales representative is having challenges getting access to the decision maker to close a deal.
How can the sales rep convince their contact to make an introduction to the decision maker?

A. Increase the frequency of engagement with the contact.
B. Share a customer success story based on real-world use cases and results.
C. Focus the discussion on the contact's role and responsibilities.

Answer: B

Explanation:
Sharing a customer success story is a powerful way to convince a contact to make an introduction to the decision maker, as it demonstrates the value and credibility of the sales rep's solution. A customer success story should include the following elements: the customer's challenge, the solution they implemented, and the results they achieved. The sales rep should also tailor the story to match the contact's industry, role, and pain points, and highlight how the solution can help them achieve their goals. By sharing a customer success story, the sales rep can create a sense of urgency and curiosity in the contact, and motivate them to introduce the sales rep to the decision maker who can benefit from the solution as well. Reference:
Sales Rep Training: Create Effective Selling Habits, unit "Use Customer Success Stories to Sell with Value".
Cert Prep: Salesforce Certified Sales Representative, unit "Close Deals with Value".

NEW QUESTION # 113
A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?

A. These deals can move to the next stage.
B. These deals must be assigned a surcharge.
C. These deals can be expedited if required.

Answer: C

Explanation:
Tracking which opportunities in their pipeline contain items that customers need for an event next month helps the sales rep manage risk by allowing them to expedite these deals if required. These deals have a higher urgency and a shorter sales cycle than other deals, and they may face challenges such as inventory shortages, delivery delays, or customer dissatisfaction. By tracking these deals, the sales rep can prioritize them, communicate with the customer and the internal team, and ensure that the items are delivered on time and meet the customer's expectations. Reference: [Sales Rep Training: Manage Your Pipeline], [Cert Prep: Salesforce Certified Sales Representative: Manage Your Pipeline]

NEW QUESTION # 114
How can a sales representative begin a confirming question?

A. "What I hear you saying is..."
B. "Tell me more about..."
C. "What do you mean when...'

Answer: A

Explanation:
"What I hear you saying is..." is a way to begin a confirming question. A confirming question is a question that helps to verify or validate what the customer says or means. A confirming question helps to show understanding, empathy, and respect for the customer's concerns, as well as to avoid confusion, misunderstanding, or miscommunication. Reference: https://www.salesforce.com/resources/articles/sales-questions/#sales-questions-types

NEW QUESTION # 115
What are the four elements of emotional intelligence?

A. Plan, engage, execute, and close
B. Self-awareness, self-management, empathy, and skilled relationships
C. Discover, define, design, and deliver

Answer: B

Explanation:
Self-awareness, self-management, empathy, and skilled relationships are the four elements of emotional intelligence. Emotional intelligence is the ability to understand and manage one's own emotions and those of others. Emotional intelligence helps to improve communication, collaboration, and influence in sales. Reference: https://trailhead.salesforce.com/en/content/learn/modules/emotional-intelligence/emotional-intelligence-introduction

NEW QUESTION # 116
What measure will yield the most actionable information about an organization's territory model success?

A. Organization-defined key metric
B. Pipeline
C. Annualized Contract Value

Answer: A

Explanation:
An organization-defined key metric is a measure that will yield the most actionable information about an organization's territory model success. An organization-defined key metric is a specific and relevant indicator that reflects how well the territory model is alignedwith the organization's goals and strategies, such as market share, customer satisfaction, revenue growth, etc. An organization-defined key metric helps to evaluate performance, identify gaps and opportunities, and optimize results.References:https://www.
salesforce.com/resources/articles/sales-territory-management/#sales-territory-management-metrics

NEW QUESTION # 117
......

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Test Salesforce Salesforce-Sales-Representative Dumps Demo - Valid Salesforce-Sales-Representative Test Camp

Valid Salesforce Salesforce-Sales-Representative Test Camp - Latest Salesforce-Sales-Representative Exam Questions Vce

Salesforce Certified Sales Representative Sample Questions (Q112-Q117):

Salesforce Test Salesforce-Sales-Representative Dumps Demo: Salesforce Certified Sales Representative - Free4Dump Ensure you a High Passing Rate

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